Contact information
We’re here to help you refresh your home or workspace with style, comfort, and safety. Whether you're upgrading a playroom, outfitting a classroom, installing a large carpet tile project, or giving your staircase a brand‑new look with protective carpet stair treads, the Tread Haven team is ready to assist.
Our products are designed not only to elevate your space but also to help protect your dogs, pets, children, and family members from slipping on the stairs. If you need guidance choosing the right stair treads for traction, comfort, and durability, we’re here to help every step of the way.
How to Reach Us
📞 Phone
1‑877‑402‑5977 Call us for product questions, order support, expedited shipping requests, or to place a custom order.
support@treadhavenrugs.com Email us anytime for help with sizing, installation guidance, custom requests, or general inquiries.
Custom Orders
Looking for something made just for your space? At Tread Haven, we offer custom quantities, sizes, shapes, and printing options for:
- Carpet tiles
- Stair treads
- Mats
- Rugs
Whether you need a unique layout, a special shape, branded printing, or a specific color combination, custom orders may be placed by contacting us directly by phone or email.
Staircase Safety, Style & Protection
Many of our products are designed to help you:
- Refresh your staircase with a new look
- Add traction and reduce slipping hazards
- Protect your dogs, pets, and family members
- Prevent wear and tear on your stairs
- Create a cohesive, stylish home aesthetic
If you need help choosing the right stair treads or want installation tips, reach out — we’re here to make the process easy and stress‑free.
Business Hours
Monday–Friday 9:00 AM – 5:00 PM (Eastern Time)
Messages received outside business hours will be answered the next business day.
We’re Here to Help
From classroom carpet tiles to stylish, protective stair treads and fully custom flooring solutions, our goal is to make your shopping experience simple, friendly, and reliable. If you need assistance, don’t hesitate to reach out.